Cabo Verde Handling’s priority is to ensure safety, comfort and a good experience on land for all passengers at any airport in Cabo Verde.
Discover the services provided by Cabo Verde Handling!
Check-in
Special assistance for unaccompanied minor
Passengers boarding
Reception of passengers on arrival
Assistance to persons with disabilities
Lost & Found service: passenger service and baggage irregularities
We respect all IATA, Civil Aviation Agency (CAA) and customer airline requirements, focusing on efficiency and quality, so that aircraft “rotation” times are fully met.
Cabo Verde Handling guarantees at all Cabo Verde Airports and Aerodromes a personalized assistance service to any Person/Passenger with disabilities (PWD) , due to any physical disability (sensory or motor, permanent or temporary), intellectual disability, or any other cause of disability, age or illness, and whose situation requires adequate attention when using a means of air transport.
This service should preferably be notified when purchasing the ticket at your travel agency, tour operator and/or airline, 48 hours in advance of the departure of the flight announced by the airline.
Cabo Verde Handling provides mobility aid equipment to all passengers and their specific needs.
This service includes personalized assistance on all routes in the country’s Airports and Aerodromes, accompanied, from entry to exit, in accordance with the Cape Verdean directives and regulation referred to in Dec. Law 27/2015 of May 6, amended by Dec. Law 02/2017 of January 18 directed to Persons with disabilities.
On departure, go to the PRM Assistance service desk and/or your airline’s Check-in desk, announcing your arrival and/or requesting assistance, as the operational resources will be ready to receive you, relax while being assisted in moving around the various airports.
Upon arrival, you will be immediately accompanied from your seat on the plane, passing through the airports’ priority access points, at security and passport controls, at the PRM’s luggage collection, enjoying seats created exclusively for you while you wait.
Make sure you arrive at the airport well in advance so that the entire assistance process flows easily, smoothly and safely to your destination.
PRM/PWD Handling:
Sal: (+238) 975 06 15
Praia: (+238) 975 05 90
Boavista: (+238) 975 06 16
São Vicente: (+238) 975 05 91
Aircraft loading and unloading
Passengers transportation and forwarding
Communication between the Ground Assistance Agent and the aircraft cockpit
Aircraft cleaning and disposal service
Drinking water supply
Load Control service: flight preparation
Aircraft pushback and towing
We respect all IATA and customer airline requirements, focusing on efficiency and quality, so that aircraft “rotation” times are fully met.
CV Handling has a high-quality service for its customers, with modern equipment’s, responding to the needs of air operators, aiming daily to minimize waiting time and improve the equipment´s performance.
With a fleet of 430 differentiated Ground Service equipment distributed throughout Cape Verde’s Airports and Aerodromes, CV Handling’s Equipment Maintenance and Engineering Service includes workshops at the different Scales with the aim of standardizing and potentialize their skills in the various areas of action in order to have the necessary efficiency and safety in the assistance.
The Company guarantees the provision of a service recognized and certified by ISAGO-IATA.
Passenger Steps
Transporter
PWD vehicle
Ambulift
Conveyor Belt
Loader
Toilet Service (Truck)
Potable Water (Truck)
Bus
Tractor
Push Back Tractor
Ground Power Unit (GPU)
Air Starter
Cleaning Car
Tractor Baggage
Tow Bar
Container Dolly
Pallete Dolly
Wheel Chair PWD
Cabo Verde Handling has an excellent cargo and mail service at all Cabo Verde airports. The company is fully qualified to import and export cargo and mail, with safety, agility, efficiency and punctuality, using the most advanced resources and handling technology.
Other services:
Transport, loading and unloading
X-Ray Service: Cargo/mail tracking and express parcels
Cold storage
Storage of valuable cargo
Weighing Service
Fill in the form and request a Handling Service.
Sede – Headquarters – Amilcar Cabral International Airport.
PO Box Nº 28, Espargos, Sal Island, Cape Verde.
Handling Operations Center
+238 589 50 93
+238 241 13 20
hoc@cvhandling.cv